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From Amazon’s Haryana warehouse to the delivery boy at your doorstep- tales of oaths and indignity
- Location: United States
India's booming gig economy, powered by the rise of startups like Zomato and Swiggy has made life more convenient for many. With just a few taps on a smartphone app, essential goods and services can be delivered right to our doorsteps. However, this convenience comes at a significant human cost borne by the army of "delivery partners'' who form the backbone of this gig workforce. These workers, often earning meager wages of Rs. 11,000 or less per month, face harsh working conditions, lack basic rights and protections, and are denied the dignity of regular employment.
According to the NITI Aayog report on India's booming gig and platform economy, the gig workforce is expected to expand to 23.5 million workers by 2029-30. The gig economy model, celebrated for its "innovation," essentially undercuts labor costs by classifying workers as "partners" rather than employees. The wide gap between the purchasing power of these workers and the affluent consumers they serve raises critical questions about the long-term sustainability of this model, both economically and socially.
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