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How NDIS Communication Barriers Shut Participants Out Melbourne

Published date: January 21, 2026
  • Location: Melbourne, Melbourne, Australia

Clear communication is essential to accessing the NDIS—but for many participants, it remains one of the biggest obstacles. At Assist Support Services, we highlight how communication gaps within the NDIS system can leave participants confused, unsupported, and excluded from the services they’re entitled to.


 


From complex language and inconsistent messaging to inaccessible formats, communication barriers can significantly impact participant outcomes. We advocate for clearer, more inclusive communication practices that empower participants, families, and carers to make informed decisions with confidence.


 


✅ Breaking down complex NDIS language


✅ Supporting participants facing communication challenges


✅ Promoting inclusive and accessible information


✅ Advocating for participant-centred communication


 


No one should be shut out due to poor communication. Understanding the problem is the first step toward meaningful change.


 



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