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- Blackchair
- https://theblackchair.com
- Address: Abbey House, 1650 Arlington Business Park, Theale, Reading
- Location: United Kingdom
User description
Blackchair is a provider of voice, data and contact center services and solutions.CX DevOps Automation for Genesys, Avaya, Cisco. With over 14 years experience, partnering with Blackchair helps you boost innovation in speed and quality. Blackchair is a provider of voice, data and contact center services and solutions.
Latest listings
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Implement a range of CCaaS technologies to improve resolution ratesServices - - September 16, 2024By leveraging customer data, you can anticipate needs, identify trends, and continuously improve your service offerings. It’s important to note that simply implementing these technologies isn’t enough. The key to success lies in proper CC...
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Leveraging advanced technology for CX insightsServices - - August 26, 2024As businesses increasingly recognize the value of a multi-faceted approach to CX measurement, many are also undertaking CCaaS migration projects. This shift to cloud-based contact center solutions not only enhances operational efficiency bu...
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Cloud migration and cloud commoditisation - BlackchairTechnology - London (London) - July 14, 2024Commoditization (when goods or services lose unique characteristics and become indistinguishable from its competitors) is an ongoing trend in cloud computing. However, while we see the positives of cloud commoditization, we strongly feel that the act...
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How DevOps Automation Is Boosting Efficiency In CCaaSServices - - May 18, 2024DevOps automation gives CCaaS platforms the agility and adaptability they need to keep pace with a rapidly changing landscape. Whether you’re adding new features or scaling up, DevOps lets you evolve without breaking a sweat. Utilize DevOps aut...
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