Choose "Make this ad premium" at checkout.
- Blackchair
- https://theblackchair.com
- Address: Abbey House, 1650 Arlington Business Park, Theale, Reading
- Location: United Kingdom
User description
Blackchair is a provider of voice, data and contact center services and solutions.CX DevOps Automation for Genesys, Avaya, Cisco. With over 14 years experience, partnering with Blackchair helps you boost innovation in speed and quality. Blackchair is a provider of voice, data and contact center services and solutions.
Latest listings
-
Ensure success with CX personalizationServices - - February 14, 2025Did you know that a 5% increase in customer retention can boost your profits by 25% to 95%? It’s true, and that’s why keeping your existing customers happy should always be the top priority. Now, how do you make sure customers keep...
-
Ensure success with a seamless cloud contact center migrationServices - - February 2, 2025Customer experience (CX) has become a critical driver of business success. Research shows that 86% of buyers are willing to pay more for better customer experiences, highlighting its growing importance in today’s competitive market. Furthermore...
-
CX migration solutionsServices - (London) - January 10, 2025Are your CX engineers having a hard time wading through all that data during the pre-migration process? Are you concerned about security risks during migration? At Blackchair, we understand the challenges of migrating to another ...
-
How can contact center solutions streamline your CCaaS operationsServices - - December 22, 2024An optimized CCaaS solution can facilitate dramatically improved customer experience, enhanced scalability and cost-efficiency, better flexibility for agents, advanced analytics and reporting capabilities, and ease of integration and collaboration. &...
-
Benefits Of DevOps Automation Tools For Seamless CX UpgradesServices - - November 23, 2024Customer experience (CX) is a rapidly evolving industry, with 80% of companies identifying DevOps as a key factor in scaling service quality. Integrating DevOps automation into CX operations brings substantial benefits, allowing teams to keep pace wi...
-
Understanding cloud migration applications for seamless business transformationTechnology - - October 13, 2024As more businesses embrace digital transformation, migrating applications to the cloud has become a critical step in achieving operational efficiency and scalability. Gartner predicts that 95% of workloads will be deployed on cloud-native platforms b...
-
Implement a range of CCaaS technologies to improve resolution ratesServices - - September 16, 2024By leveraging customer data, you can anticipate needs, identify trends, and continuously improve your service offerings. It’s important to note that simply implementing these technologies isn’t enough. The key to success lies in proper CC...
- 1
