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- Blackchair
- https://theblackchair.com
- Address: Abbey House, 1650 Arlington Business Park, Theale, Reading
- Location: United Kingdom
User description
Blackchair is a provider of voice, data and contact center services and solutions.CX DevOps Automation for Genesys, Avaya, Cisco. With over 14 years experience, partnering with Blackchair helps you boost innovation in speed and quality. Blackchair is a provider of voice, data and contact center services and solutions.
Latest listings
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The role of DORA technology in contact center stability and complianceServices - - November 22, 2025Keeping a contact center running smoothly can feel like juggling while blindfolded. You’ve got platforms, processes, and people all moving at once, and one small misstep can knock the whole thing off balance. That’s where better systems f...
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Boost CX Performance With Smart Cloud Migration SolutionsServices - - November 7, 2025If you’re running a contact center, you already know the pressure to keep things snappy, responsive, and scalable — without breaking the budget. Legacy systems? They’re often slow, rigid, and expensive to maintain. That’s wher...
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Contact Center Optimization: Unlocking Better CX OutcomesServices - - October 16, 2025Most customer experience strategies start with good intentions: faster service, smarter support, and happier customers. But somewhere between strategy meetings and the contact center floor, things get messy. Systems don’t talk, agents get stuck...
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Why better outcomes start with smarter CCaaS configurationFinancial Services - - September 27, 2025Ever wish you had X-ray glasses for your contact center, letting you see beyond ringing phones into the stories hidden in every conversation? Good news: the lenses already exist, and they don’t fog up when the call queue heats. That lens is cal...
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Why contact center QA drives successful configurationsServices - - September 4, 2025Quality assurance isn’t just about ticking boxes after a customer call—it’s about making sure everything behind the scenes actually works the way it’s supposed to. For contact centers running on complex cloud platforms, that&r...
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The The role of CX automation platforms in simplifying CCaaS operationsServices - - August 15, 2025Cloud migration is no longer just an IT upgrade; it’s a strategic pivot that can redefine how businesses engage, grow, and succeed. Cloud migration experts specialize in making this transformation smooth, secure, and geared for lasting impact. ...
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The The role of CX automation platforms in simplifying CCaaS operationsServices - - July 22, 2025In the modern landscape, contact centers face unprecedented challenges in managing complex CCaaS environments. An automation platform for CX has emerged as the cornerstone of modern contact center operations, offering a comprehensive solution ...
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