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Cloud migration and cloud commoditisation - Blackchair London

Published date: July 14, 2024
  • Location: Reading, London, London, United Kingdom

Commoditization (when goods or services lose unique characteristics and become indistinguishable from its competitors) is an ongoing trend in cloud computing. However, while we see the positives of cloud commoditization, we strongly feel that the actual cloud migration process will not change. In this blog, we dive into why the cloud is being commoditized, and its effect (if any) on the migration process.


 


How does cloud commoditization occur?


 


Cloud commoditization is an ongoing trend, taking place due to the standardisation of quality and changes to pricing structure.


 


Cloud platforms differ on several features like security, application architecture, integration, IT service management and target market. When considering all these factors, some cloud platforms become more suitable for some businesses over others. For example, Genesys focuses specifically on the needs of contact centres. However, the proliferation of cloud computing technology has made it easier for cloud providers across the board to provide similar features, regardless of the provider’s capabilities.


 


Cloud commoditization is an ongoing trend that sees quality across the board even out and pricing structures become more precise. However, we feel that it will have little effect on the actual cloud migration process.


Keywords: CCaaS platforms, CX solutions, CX Automation, CX migration, CCaaS environments, DevOps Automation
Phone: 8454566751
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