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Telecom

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CRM CTI Integration for Contact Centers
Telecom - - February 20, 2025

Improve efficiency with CTI integration. Connect your phone system to CRM for seamless call management, automated workflows, and real-time customer insights, boosting productivity and service quality.
Call Center Wallboard Software - NovelVox
Telecom - - February 21, 2025

Call center wallboard software provides real-time performance monitoring that can be seen by all on the floor. Advance call center wallboard enables agents to align with businesses' goals and stay up-to-date with business alerts across the floor to e...