Latest listings

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  Cisco Finesse Agent Desktop | NovelVox Unified Agent Desktop

  Technology - - December 22, 2025

  Enhance your Cisco contact center with the NovelVox Cisco Finesse Agent Desktop. Combine telephony, CRM, and third-party apps in one unified interface to boost agent productivity, deliver real-time customer context, and streamline workflows for faste...

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  BMC Software Integration with NovelVox Unified Agent Desktop

  Technology - - December 12, 2025

  Integrate BMC software seamlessly with the NovelVox Unified Agent Desktop to deliver unified view, real-time customer context, and faster resolutions. Boost agent productivity and streamline workflows across leading contact center platforms.

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  Epic Integration Services for Healthcare Contact Center

  Technology - (Georgia) - December 1, 2025

  NovelVox’s EPIC CTI Connector delivers powerful Epic Integration Services by embedding telephony, screen pops, call controls, and real-time patient context inside Epic. Streamline workflows, reduce handle time, and enhance patient sup...

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  Unified Agent Desktops | NovelVox Contact Center Solutions

  Technology - - November 26, 2025

  Discover NovelVox’s Unified Agent Desktops — a unified interface that integrates telephony, CRM and third-party apps for contact centers. Streamline agent workflows, enable real-time customer insights and deliver faster, personalized supp...

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  ServiceNow CTI Integration for Contact Centers | Benefits & Key Features - Novelvox

  Technology - - November 19, 2025

  Discover how ServiceNow CTI integration enhances contact center performance by connecting ServiceNow with Cisco, Avaya, Genesys, Amazon Connect, and more. Enable screen pops, click-to-dial, unified call controls, and smarter workflows to boost agent ...

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  Epic CTI Connector | Seamless Integration with Epic® EHR for Contact Center Efficiency

  Telecom - - November 13, 2025

  Boost your healthcare contact center’s performance with the Epic CTI Connector. Integrate your telephony system with Epic® EHR for click-to-dial, automatic screen-pop of patient records, and real-time call logging—giving agents full c...