Latest listings

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  Epic Integration Services for Healthcare Contact Center

  Technology - (Georgia) - December 1, 2025

  NovelVox’s EPIC CTI Connector delivers powerful Epic Integration Services by embedding telephony, screen pops, call controls, and real-time patient context inside Epic. Streamline workflows, reduce handle time, and enhance patient sup...

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  Unified Agent Desktops | NovelVox Contact Center Solutions

  Technology - - November 26, 2025

  Discover NovelVox’s Unified Agent Desktops — a unified interface that integrates telephony, CRM and third-party apps for contact centers. Streamline agent workflows, enable real-time customer insights and deliver faster, personalized supp...

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  ServiceNow CTI Integration for Contact Centers | Benefits & Key Features - Novelvox

  Technology - - November 19, 2025

  Discover how ServiceNow CTI integration enhances contact center performance by connecting ServiceNow with Cisco, Avaya, Genesys, Amazon Connect, and more. Enable screen pops, click-to-dial, unified call controls, and smarter workflows to boost agent ...

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  Epic CTI Connector | Seamless Integration with Epic® EHR for Contact Center Efficiency

  Telecom - - November 13, 2025

  Boost your healthcare contact center’s performance with the Epic CTI Connector. Integrate your telephony system with Epic® EHR for click-to-dial, automatic screen-pop of patient records, and real-time call logging—giving agents full c...

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  Avaya Agent Desktop - Novelvox

  Telecom - - September 22, 2025

  Avaya Agent Desktop by NovelVox delivers a unified agent workspace for Avaya AACC, AES & IPO contact centres. Seamlessly integrate 100+ CRMs, ticketing, EMR/EHR and legacy apps. Reduce handling time, boost first-call resolution, and provide perso...

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  Microsoft Dynamics CTI Connector - Novelvox

  Telecom - - September 16, 2025

  Microsoft Dynamics CTI Connector by NovelVox seamlessly integrates your telephony system with Dynamics. Enable click-to-dial, screen pops, and real-time call data to streamline support, boost agent productivity, and deliver personalized customer expe...