Latest listings

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  How Bot and IVR Integrations Are Playing an Important Role in Contact Center

  Telecom - - January 29, 2025

  Bot and IVR integrations to your contact center systems can elevate your business operations and take them to the next level. Find out how such integrations automate workflows, deliver faster resolutions, reduce costs, and ultimately help your team f...

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  Amazon Connect Salesforce CTI Integration - NovelVox

  Telecom - - January 22, 2025

  Experience seamless customer interactions with Amazon Connect CTI Salesforce Integration. Seamlessly enhance customer experiences for improved KPIs and business growth. Discover the magic with Novelvox's CTI connectors!

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  How Can Case Management System Software Help Your Business?

  Telecom - - January 17, 2025

  Using the Case Management System, organizations can collect information about customer support requests in order to address them and resolve them as quickly as possible, leading to increased customer satisfaction and an increased CSAT Score! Read our...

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  Conversational AI Chatbot Software - NovelVox

  Telecom - (Gascoyne) - January 16, 2025

  Enhance your contact center with a conversational AI chatbot. Deliver omnichannel engagement, personalized interactions, and higher efficiency for exceptional results.

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  Changing the Patient Experience with EPIC CTI Connector

  Technology - - January 14, 2025

  Discover the innovative features of Epic CTI Connector with NovelVox! Our CTI connector is transforming patient interaction through 7 revolutionary methods, enhancing patient experiences with efficient communication, improved processes, and a new era...

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  Increase Agent Efficiency With A Call Center Wallboard

  Technology - - January 10, 2025

  A call center wallboard allows you to monitor performance in real time. Wallboards at call centers are quite helpful for controlling agents and building a strong client experience. This keeps agents updated from other areas of the floor, encouraging ...

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  Unified Contact Center Integration Platform for Seamless Communication

  Business Opportunities - Crafers (All Gippsland) - December 17, 2024

   Transform your customer support with our Contact Center Integration Platform. Centralize communication, integrate tools effortlessly, and enhance customer satisfaction. Our platform empowers businesses to handle interactions more efficiently, e...