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MS Dynamics CTI Connector | Microsoft Dynamics Telephony IntegrationTechnology - - February 25, 2026Supercharge your Microsoft Dynamics CRM with the MS Dynamics CTI Connector by NovelVox. Enable telephony controls, click-to-dial, screen pops, and real-time customer context inside MS Dynamics to streamline agent workflows, boost productivi...
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ServiceNow Avaya CTI Connector | Integrate ServiceNow & Avaya TelephonyTechnology - - February 18, 2026
Connect ServiceNow with your Avaya contact center using the ServiceNow Avaya CTI Connector by NovelVox. Enable click-to-dial, screen pops, and telephony controls inside ServiceNow to streamline agent workflows, boost productivity, and deliver persona...
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NV Connect Salesforce | Unified Salesforce Access in Agent WorkspaceTechnology - - February 6, 2026
NV Connect Salesforce brings essential Salesforce CRM features directly into your agent workspace. Eliminate screen switching with auto screen pop, interaction logging, global search, and real-time customer context to boost agent efficiency and strea...
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Salesforce with Avaya CTI Connector | Integrate Salesforce & AvayaTechnology - - February 3, 2026
Connect Salesforce with your Avaya contact center using the Salesforce with Avaya CTI Connector by NovelVox. Enable click-to-dial, screen pops, telephony controls, and unified workflows inside Salesforce to boost agent efficiency, accelerate support ...
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Contact Center Integrations | NovelVox Unified Agent Desktop & CTI ConnectorsTechnology - - January 15, 2026
Explore NovelVox contact center integrations that connect telephony, CRM, ITSM, and business apps with Unified Agent Desktop and CTI connectors. Deliver real-time customer insights, streamlined agent workflows, and personalized support across platfor...
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Genesys Agent Desktop | NovelVox Unified Agent DesktopTechnology - - January 12, 2026
Boost agent productivity with the NovelVox Genesys Agent Desktop. Integrate telephony, CRM, and business apps into one Unified Agent Desktop to deliver real-time customer insights, streamlined workflows, and faster personalized support for your Genes...
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Contact Center Integrations | NovelVox Unified SolutionsTechnology - - December 30, 2025
Explore NovelVox contact center integrations that connect telephony with CRM, ITSM, and business apps. Deliver real-time customer context, unified agent experiences, and streamlined workflows across platforms like Salesforce, ServiceNow, Zendesk, BMC...
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Cisco Finesse Agent Desktop | NovelVox Unified Agent DesktopTechnology - - December 22, 2025
Enhance your Cisco contact center with the NovelVox Cisco Finesse Agent Desktop. Combine telephony, CRM, and third-party apps in one unified interface to boost agent productivity, deliver real-time customer context, and streamline workflows for faste...
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BMC Software Integration with NovelVox Unified Agent DesktopTechnology - - December 12, 2025
Integrate BMC software seamlessly with the NovelVox Unified Agent Desktop to deliver unified view, real-time customer context, and faster resolutions. Boost agent productivity and streamline workflows across leading contact center platforms.
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Epic Integration Services for Healthcare Contact CenterTechnology - (Georgia) - December 1, 2025
NovelVox’s EPIC CTI Connector delivers powerful Epic Integration Services by embedding telephony, screen pops, call controls, and real-time patient context inside Epic. Streamline workflows, reduce handle time, and enhance patient sup...
