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Latest listings
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Contact Center Integrations | NovelVox Unified SolutionsTechnology - - December 30, 2025Explore NovelVox contact center integrations that connect telephony with CRM, ITSM, and business apps. Deliver real-time customer context, unified agent experiences, and streamlined workflows across platforms like Salesforce, ServiceNow, Zendesk, BMC...
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Cisco Finesse Agent Desktop | NovelVox Unified Agent DesktopTechnology - - December 22, 2025
Enhance your Cisco contact center with the NovelVox Cisco Finesse Agent Desktop. Combine telephony, CRM, and third-party apps in one unified interface to boost agent productivity, deliver real-time customer context, and streamline workflows for faste...
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BMC Software Integration with NovelVox Unified Agent DesktopTechnology - - December 12, 2025
Integrate BMC software seamlessly with the NovelVox Unified Agent Desktop to deliver unified view, real-time customer context, and faster resolutions. Boost agent productivity and streamline workflows across leading contact center platforms.
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Epic Integration Services for Healthcare Contact CenterTechnology - (Georgia) - December 1, 2025
NovelVox’s EPIC CTI Connector delivers powerful Epic Integration Services by embedding telephony, screen pops, call controls, and real-time patient context inside Epic. Streamline workflows, reduce handle time, and enhance patient sup...
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Unified Agent Desktops | NovelVox Contact Center SolutionsTechnology - - November 26, 2025
Discover NovelVox’s Unified Agent Desktops — a unified interface that integrates telephony, CRM and third-party apps for contact centers. Streamline agent workflows, enable real-time customer insights and deliver faster, personalized supp...
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ServiceNow CTI Integration for Contact Centers | Benefits & Key Features - NovelvoxTechnology - - November 19, 2025
Discover how ServiceNow CTI integration enhances contact center performance by connecting ServiceNow with Cisco, Avaya, Genesys, Amazon Connect, and more. Enable screen pops, click-to-dial, unified call controls, and smarter workflows to boost agent ...
